10 January 2011 17:43, posted by
Mehdi
Tags: my account, expiry, renewal
Hello,
We know from experience that some customers forget to renew their Mr Site services no matter how many reminders we send. Yet that can mean your website going offline. Worse, if your domain name expires without you realising, it could be snapped up by domain name speculators planning to make a quick profit by selling it back to you. It happens to all sorts - even big name companies like Emirates and Hamleys have slipped up.
Avoid the expiry trap:
We offer an auto-renewal service to make sure you don't fall into this trap. When auto-renewal is switched on, we take payment when it's due to keep your Mr Site services running as normal.
To ensure your Mr Site services do get renewed automatically, please ensure that you don't turn off the auto recurring payment option in your account. To control the recurring option, login to your Mr Site account and from the main options on the right hand side click on 'My Account', then 'Manage my package'.