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Avoid the expiry trap

10 January 2011 17:43, posted by  Mehdi

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Hello,

We know from experience that some customers forget to renew their Mr Site services no matter how many reminders we send. Yet that can mean your website going offline. Worse, if your domain name expires without you realising, it could be snapped up by domain name speculators planning to make a quick profit by selling it back to you. It happens to all sorts - even big name companies like Emirates and Hamleys have slipped up.

Avoid the expiry trap:

We offer an auto-renewal service to make sure you don't fall into this trap. When auto-renewal is switched on, we take payment when it's due to keep your Mr Site services running as normal.

To ensure your Mr Site services do get renewed automatically, please ensure that you don't turn off the auto recurring payment option in your account. To control the recurring option, login to your Mr Site account and from the main options on the right hand side click on 'My Account', then 'Manage my package'.

Xmas marketing tips...

25 November 2010 12:06, posted by  Nicola

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Now that Christmas is fast approaching (just four weeks..eeek), I've been looking out for some great marketing tips for you to try out with customers! I found the following article on www.dirjournal.com - hope you find it useful...

 

With Christmas just around the corner, the holiday spending spike is happening now. Is your business prepared to capitalize on the season? Will you end the year on a high note? Or will you be limping into 2010?

From email marketing to your PPC (pay per click) campaign and everything in between, a holiday makeover to your marketing campaigns could be your ticket to reeling in those Christmas sales. Here are some tips to help you get the most out of your holiday marketing efforts.

• Play up the holiday theme in your emails—Your holiday email marketing should be holiday-centric from head to toe. Your subject lines should focus on special Christmas offers, and the design of your emails should have a Christmas theme so they stand out from the emails you send the rest of the year.

• Be careful not to overdo it—Your company isn’t the only one putting its email marketing campaign into overdrive for the holidays. Your readers’ inboxes are overflowing with offers. Just make sure you don’t overdo it. Emailing your subscribers too often puts you at risk for annoying them and causing them to view you as a spammer. By all means, increase the frequency of your emails as Christmas approaches, but don’t cross that overkill line.

• Be a friend to last minute shoppers—Let’s face it: A lot of us wait until the last possible minute to do our shopping. If you can offer shipping solutions and special deals to accommodate last-minute shoppers, you could put your company in a profitable position. You may even consider offering printable gift certificates that can instantly be delivered to the customer via email. Don’t forget, gift cards account for about 10% of all holiday spending.

• Be creative—A creative holiday promotion can help separate your business from all the others. I’ve seen a few businesses run “12 days of _____” promotions very successfully. Finding an interesting way to incorporate the holidays into your sales promotions can get your customers into the Christmas (and spending) spirit.

• Customize your website—Show your website visitors that your company is offering hot holiday deals by customizing your website with a Christmas theme. It makes your website feel more personal and warm during this wonderful time of the year. Customizing your website for Christmas doesn’t have to be a hassle. It can be as simple as altering your logo with a Santa hat or something else Christmas related. (Try this adding snow to your Takeaway Website - click here for instructions!)

• Don’t overlook PPC—Don’t forget to incorporate the holidays into your PPC campaign as well. This includes everything from targeting seasonal keywords to altering your call to action to include references to special Christmas deals. It’s all about being relevant. Customers shopping for Christmas gifts are going to be attracted to special Christmas deals highlighted in your AdWords copy.

Above all else, make sure you have the infrastructure in place to meet your customers’ needs quickly and easily. Review your checkout process to be sure it’s working correctly for a smooth transaction. Make sure your customer service representatives are providing fast, reliable service for Christmas shoppers who are in a hurry.

Takeaway Website | Tips and tricks

Introducing Mr Site Live Chat...

23 November 2010 17:28, posted by  Mehdi

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As some of you may already be aware, Mr Site has recently been trialling a Live Chat support service – due to an overwhelmingly positive response from our customers, we are very pleased to announce that this service will now be running permanently, to all customers.

In the past, lots of people have asked us for additional support in the evenings and over the weekend so we are also happy to let you know that you can now connect completely free of charge to a Mr Site support guru almost any time you like! We’ll have gurus available from:

5:30am - 1:30am (GMT) Monday to Friday
11:00am - 6.00pm (GMT) Saturday to Sunday

When you need to speak to a guru, click on the Live Chat icon found in the right hand corner of the Main Options.

If our guru cannot answer your question they will submit a service request email on your behalf for further investigation should it be required.

We’d like to ask, that if you do use this service, please spend a few moments to provide your feedback at the end of your chat. This ensures Mr Site continues to provide you with the best possible support service the way you like it.

We hope you enjoy this new addition to the Mr Site family! 

 

Support | Updates | Takeaway Website

Why we need your contact details..

05 November 2010 09:38, posted by  Nicola

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Please keep Mr Site updated with your current contact details – including your postal address, email address and phone number.

There are several reasons we ask you to do this:

1. So Mr Site can email you your yearly renewal reminder (one month before package expiry)

2. We can email you the monthly Mr Site Newsletter, with lots of great hints and tips for improving your site – plus special offers from our partners

3. If you ever use our password reminder service, this will be sent via email

4. For your security and to enable us to verify who you are when necessary

5. So we can telephone you should we need to let you know any important information

It’s simple to update your contact details – just log in your Takeaway Website account and click on ‘Extras’ from the Main Options, followed by ‘Admin’, then ‘Personal details’. Change your contact details as necessary, then click on the ‘Update’ button to save your changes.

Takeaway Website

Do you have entrepreneurial potential

29 October 2010 14:21, posted by  Sunny

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A lot of people come to Mr Site at the moment because they need a website for a new business venture – either because they’ve grown unhappy with their current employment or economic conditions have left them in a position where they can explore this avenue.

customers need a website as they are setting up a new business and starting a business and growing it is a challenge even when economic conditions are good, so entrepreneurs wishing to become their own bosses must ensure that they have thought through every aspect of a new venture.
Research has shown that even despite the difficult economic conditions, the UK's entrepreneurial zeal remains strong with research showing that half of office workers wanting to start their own business.

Have a look here to see some of the most important elements that all potential new business owners must should consider before they start u.

Takeaway Website

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